State Farm® Insurance Agent Roberto Montero

"Thank you, Roberto, for your assistance today. We sincerely appreciate your prompt answer, attentive resolutions, and highly professional support. Your thorough explanations and willingness to go above and beyond making the entire process smooth and reassuring. Thank you so much for your great support! Vanessa & Jerry"

"Arturo was really helpful, easy to understand and explained things perfectly!!"

"I just want to thank Caitlyn Beyers for superb customer service over at the State Farm office of Robert Montero on W Parmer Ln in Austin TX. I needed a copy of my policy fast to show proof for a business transaction and when I called to explain the situation she gave me what I needed immediately and emailing in pdf form. Caitlyn is so pleasant to work with and very knowledgeable on the processes. Thank you so much for your outstanding service and always solving my problems."

"I’ve had a great experience working with Caitlyn and Yvonne at State Farm. Both of them are incredibly professional, knowledgeable, and genuinely care about their clients. They take the time to explain coverage options clearly and make sure everything is tailored to your specific needs, which really builds trust and confidence. Anytime I’ve had questions or needed assistance, they’ve been quick to respond and always go the extra mile to help. It’s rare to find people who combine efficiency with such a personal touch, but Caitlyn and Yvonne do it effortlessly. If you’re looking for staff who are reliable, attentive, and truly have your best interests in mind, I highly recommend working with them."

"Sarah was AMAZING, she has AMAZING customer service, she is patient, she explained different types of coverages, she answered all my questions and explained everything in detail. She’s an asset to State Farm. THANK YOU Sarah!!!"

"Sarah is the absolutely best I absolutely recommend her for insurance needs! 💗💗"

"I now have significantly more coverage for all my vehicles, plus additional life insurance and renters insurance included. All for less than what I was paying before, even though I thought I was already paying the minimum possible. Thank you! Also, Arturo Gonzalez, who helped me through the process, was extremely kind and professional."

"Sarah helped me in getting more affordable coverage and more coverage with lower deductibles she explained me everything I needed to know and saved me on my auto insurance so if you are a young driver just like me give it a shot !"

"Sarah Sheldon is amazing at what she does. Very helpful and walked me through what I needed to get done."

"Muchas gracias Sara Exelentes servicio"

"Sarah was sooo kind, and made it so easy to get on my own policy coming from my parent’s policy. I didn’t even want to think about having to use another car insurance company. She helped me stay!"

"VERY professional & helpful. Ty Yvonne!"

"Roberto and Sarah are simply exceptional. Their helpful and trustworthy approach means my insurance needs are always well taken care of. I have been a State Farm customer for many years and truly value the personalized, reliable service they provide."

"Best insurance around"

"Cancelled my policy without proper notification. When I called their office the same person (Hispanic lady) who I notified of my new address kept repeating "they emailed and texted you" taking no accountability for not properly sending the letter to my new address. I reminded her that I had spoke to her to add renters insurance to the new address back in July, so my address should have been updated then and all she kept repeating is "they emailed and texted you""

"We recently upgraded our roof, yard landscaping and inside renovations. In working with Sarah, State Farm office leader, we were able up update our home policy! And get a discount due to the upgrade on our roofing replacement! A painless process thanks to Roberto Montero’s staff and their kind and thorough assistance! Many thanks! Peace of mind for many years to come for our family."

"Yvonne , not only did she find me the best insurance , but went way above and beyond to make sure I was satisfied at the end of the day 10/10 all the way around"

"State Farm seems like a solid company, but were initially denying a discount on my homeowners policy based on what seemed to be a weird technicality. Yvonne and Robert at Robert Montero’s office worked on my behalf and got the company to honor the discount. While I was somewhat disappointed with the initial position taken by the company, I really appreciate the local office stepping up and helping out, as well as State Farm willing to do what seems right. There are many agents more convenient to me, but I have always had really good service from this office. If using State Farm I highly recommend Robert Montero and his staff."

"Recently, Caitlin reached out to me to update my information. I just happen to be at the hospital with my dad. Caitlin first showed concern and then sympathy for my situation. She offered to call me back at a better time, but I told her it would be fine. She showed compassion and patience at a time that I really needed it. Thank you Caitlin."

"We feel in great hands with Roberto and his team! Never a doubt in our mind that they have our best interest at heart and that we can trust their counsel and guidance! Highly recommend!"

"Great service and speedy responses :)"

"Roberto and team have been great to work with. Very responsive and always there to answer any questions I've had about my policies. Definitely would recommend if you're looking for a new insurance agent."

"Roberto Montero has been my insurance agent for more than two decades. He and his excellent office staff are incredibly responsive and service orriented. I have all of my insurance needs handled through his agency and have been extremely pleased with all of the products he has recommended for my home, auto, and family insurance requirements."

"The team at Roberto Montero State Farm is great. Sarah Sheldon is knowledgeable and always extremely helpful. I can always count on her when I need anything."

"Roberto has an amazing passion for his work Ohigjly recommend his services"