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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Margie Richards

Margie Richards

October 7, 2025

5  out of  5
rating by Margie Richards
"We recently upgraded our roof, yard landscaping and inside renovations. In working with Sarah, State Farm office leader, we were able up update our home policy! And get a discount due to the upgrade on our roofing replacement! A painless process thanks to Roberto Montero’s staff and their kind and thorough assistance! Many thanks! Peace of mind for many years to come for our family."
We responded:
"We appreciate the kind words. It’s easy helping great clients "
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Joquell Stewart

October 3, 2025

5  out of  5
rating by Joquell Stewart
"Yvonne , not only did she find me the best insurance , but went way above and beyond to make sure I was satisfied at the end of the day 10/10 all the way around"
We responded:
"We love Yvonne! "
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T R

October 2, 2025

5  out of  5
rating by T R
"State Farm seems like a solid company, but were initially denying a discount on my homeowners policy based on what seemed to be a weird technicality. Yvonne and Robert at Robert Montero’s office worked on my behalf and got the company to honor the discount. While I was somewhat disappointed with the initial position taken by the company, I really appreciate the local office stepping up and helping out, as well as State Farm willing to do what seems right. There are many agents more convenient to me, but I have always had really good service from this office. If using State Farm I highly recommend Robert Montero and his staff."
We responded:
"We always aim to do what’s right! Appreciate you!"
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Gloria Morales

September 24, 2025

5  out of  5
rating by Gloria Morales
"Recently, Caitlin reached out to me to update my information. I just happen to be at the hospital with my dad. Caitlin first showed concern and then sympathy for my situation. She offered to call me back at a better time, but I told her it would be fine. She showed compassion and patience at a time that I really needed it. Thank you Caitlin."
We responded:
"Appreciate the review! Glad Caitlyn was able help make your day a little better. "
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Erin Finley

September 18, 2025

5  out of  5
rating by Erin Finley
"We feel in great hands with Roberto and his team! Never a doubt in our mind that they have our best interest at heart and that we can trust their counsel and guidance! Highly recommend!"
We responded:
"Appreciate the kind words and you being with our office."
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Jennifer Bussey

September 8, 2025

5  out of  5
rating by Jennifer Bussey
"Great service and speedy responses :)"
We responded:
"Thanks for the recognition! Appreciate you!"
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Kiel McElroy

August 29, 2025

5  out of  5
rating by Kiel McElroy
"Roberto and team have been great to work with. Very responsive and always there to answer any questions I've had about my policies. Definitely would recommend if you're looking for a new insurance agent."
We responded:
"Kiel , we appreciate you being with our office! We are always happy to help however we can!"
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Glenn Greenwood

August 6, 2025

5  out of  5
rating by Glenn Greenwood
"Roberto Montero has been my insurance agent for more than two decades. He and his excellent office staff are incredibly responsive and service orriented. I have all of my insurance needs handled through his agency and have been extremely pleased with all of the products he has recommended for my home, auto, and family insurance requirements."
We responded:
"Glenn, we appreciate you being with our office all these years! Looking forward to many more years of service to you and your family."
Profile photo of Sarah Sheldon

Sarah Sheldon

July 25, 2025

5  out of  5
rating by Sarah Sheldon
"Thank you April for helping with my auto insurance. The way you explained coverage was very helpful. Give April a call, she can help with all of your insurance needs."
We responded:
"Team Montero is always happy to help!"
Profile photo of Raye Lopez

Raye Lopez

July 25, 2025

5  out of  5
rating by Raye Lopez
"Roberto is amazing and very kind. He has been a great help to me"
We responded:
"Thank you Raye! Looking forward to many years of helping you with your insurance and financial needs!"
Profile photo of Ana Ospina

Ana Ospina

July 25, 2025

5  out of  5
rating by Ana Ospina
"Roberto takes very serious your life insurance! He’s there to help you having it all covered specially if you have a family. I love the way he covers all areas and makes sure you’ll be safe and sound. Shout out to Roberto for his excellent advices!"
We responded:
"Gracias Ana! I really do enjoy providing all my clients the information and options needed to make the best decisions for them and their entire family!"
Profile photo of Chill Wizzle (Chill)

Chill Wizzle (Chill)

July 25, 2025

5  out of  5
rating by Chill Wizzle (Chill)
"April R. is always awesome, way more helpful than I've experienced with any other company I've dealt with in the past. I'm very pleased with her attention to detail and caring efforts I really happy to have April as my agent."
We responded:
"Thank you for the kind words!"
Profile photo of Richelle Hilts

Richelle Hilts

July 25, 2025

5  out of  5
rating by Richelle Hilts
"April helped me sure the best insurance policy . She was very kind and easy to talk to an I knew she had my best interest at heart . I recommend anyone to go to April she will make sure your set . I’m so grateful"
We responded:
"Glad to be of service!"
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Arnell Bell

July 25, 2025

5  out of  5
rating by Arnell Bell
"This office has been amazing. Happy with the service and expertise. April was very attentive and patient throughout my change to State Farm."
We responded:
"Team Montero appreciates the recognition! Thank you!"
Profile photo of Lucy Flores Fonseca

Lucy Flores Fonseca

July 25, 2025

1  out of  5
rating by Lucy Flores Fonseca
"WORST CUSTOMER SERVICE EVER!! They don’t help you or care about you. Just there looking somehow to make money of you. BS !!! Im so disappointed of your services., I’m driving 2.8 miles away from my home and I was driving 6 miles before. And you raised my insurance WITHOUT ANY NOTICE. THANK YOU for giving me an extra reason to leave State Farm! Im gonna cancel all the premiums I have with y’all."
Profile photo of Ernesto Gómez

Ernesto Gómez

July 17, 2025

5  out of  5
rating by Ernesto Gómez
"They are amazing specially Sara who it’s been helping me with all my stuff. Thanks"
We responded:
"We are agree Sarah is pretty amazing! Thanks for being with Team Montero!"
Profile photo of Amelia Portillo

Amelia Portillo

July 17, 2025

5  out of  5
rating by Amelia Portillo
"Every time I reach and speak with Mrs. Sarah she is able to answer all my questions in a timely matter. Any question I might have she is always there for me. Thank you very much for been there at anytime I call and ask for anything that has to do with my policies"
We responded:
"Sarah and Team Montero are here to help! Thank you for being with our office!"
Profile photo of Jose Montero

Jose Montero

July 10, 2025

5  out of  5
rating by Jose Montero
"Great office"
We responded:
"Thank you for the wonderful review, Jose! We strive to provide you with the customer care that you deserve and truly appreciate your feedback!"
Profile photo of BLESSINGS ULTIMATE CARE LLC

BLESSINGS ULTIMATE CARE LLC

July 8, 2025

5  out of  5
rating by BLESSINGS ULTIMATE CARE LLC
"Roberto’s team is awesome. If you are looking for a policy give him a call"
We responded:
"Thank you! "
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Lee Vasquez

May 15, 2025

5  out of  5
rating by Lee Vasquez
"All staff good and answer all my questions when I need 5"
We responded:
"Enjoying have you with our office Lee! "
Profile photo of deb keeling

deb keeling

May 9, 2025

5  out of  5
rating by deb keeling
"I’m new to State Farm and agent April has been very attentive to my individual insurance needs. She is knowledgeable, prompt, attentive and always reassuring that my insurance needs will be met to the best of her ability. She definitely knows how to take care of customers and make them feel well cared for. Thank you April and thank you State Farm for coming through in such a professional way. 👍"
We responded:
"Like Good Neighbor State Farm and Team Montero is there! Glad April left be of assistance!"
Profile photo of Allison Mandaville

Allison Mandaville

May 8, 2025

5  out of  5
rating by Allison Mandaville
"Roberto has been my agent for years. He is always very responsive and gives really good information to help me make decisions."
We responded:
"Always happy to help!"
Profile photo of Kristy Shelgren

Kristy Shelgren

May 7, 2025

5  out of  5
rating by Kristy Shelgren
"I’ve had the incredible experience of working with April. She has been the absolute best at helping people out and explaining coverages. Shes my go to for anything I need."
We responded:
"We aim to please!"
Profile photo of April Royder

April Royder

May 6, 2025

5  out of  5
rating by April Royder
"Sarah is one of the most knowledgeable agents I've ever worked with. She answered every question I had! I was also able to get a disability policy, which I've never had. So grateful for Sarah's help!"
We responded:
"Appreciate the kind words!"
Profile photo of djjavier samaniego

djjavier samaniego

May 6, 2025

5  out of  5
rating by djjavier samaniego
"Hola buen día quiero contarles mi buena experiencia Todos los empleados son muy amables. Pero la señora SARA fue la que me ayudó en todo momento 100👍👍"
We responded:
"Muchas Gracias! Equipo Montero siempre estamos lists para ayudar!"